Privacy policy

This policy explains the categories of information used to provide ThatchKeeper and the choices available to account holders. Service-provider details are maintained as the hosted service is configured.

Data you may provide

Account details, property information, maintenance records, contractor details, notes, photographs and documents that you choose to store in the service.

Why it is used

To provide the service, secure accounts, process billing, support users, send requested service communications and improve the product.

Payments

Payment-card details are handled by the checkout/payment provider used for subscriptions and should not be stored directly in the ThatchKeeper property record.

Your choices

Account holders can use the service’s export tools for portable records. Privacy, correction and deletion requests can be made through the contact route published on this site.